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What is your requirement?
What is your requirement?

Smart Pack

A connected packaging offer by IDEA

What Smart Pack is?

The SmartPack solution aimed to connect your packaged cargo and track its conditions of transportation while connecting to our SmartPack secured website. SmartPack registrer and transmit regularly the GPS position, shocks, temperature and humidity. All datas are stamped with dates ands hours. Smart Pack work in 250 countries.

Thank you for testing with us the prototype.
We will appreciate any comments or suggestions by mail:

How does it work?

We start by preparing with you the expedition: we choose the parameters that will be tracked based on the sensitivity of your cargo and the transportation modes. The set up will determine the measure frequency, the data transmission frequency and the warning level for shocks, temperature and humidity. We will also give you login and password to access our secured website in order to track your cargo.
During the packaging phase, the SmartPack object will be fixed on the cargo.
During the transportation phase, Smart Pack will transmit the datas to our servers by GMS depending on the selected frequency. Without GMS connection available, Smart Pack will store the datas and will try again later to connect to transmit the datas.

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How to attach the object on the cargo ?

SmartPAck have to be firmly fixed on the cargo to be sure that the registred shocks are really the one endured by your cargo. Smart Pack can be fixed using screws and washers or by using Rislan collars (Colson collars) on the casing fixing holes. In addition, double face adhesive can be used.

How to know if the object work well?

The device you have is already configured.

In order to check the device’s proper functioning, press the push-button 2 seconds and check that the three lights are lighting up one after the other (blinking or not).

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If one or more LEDs do not light up, or all the LEDs light up at the same time : please call Ghislain Baudichaud +33 7 85 20 42 71 before sending the cargo.

How can I access the datas recorded by the device?

You are testing a prototype:

  • for this test, you will received at the end of the expedtion a complete report with the collected datas. 

The objective of our offer is for you to access the travel datas on this plateform as soon as they are collected by the device. A personal and secured acces will be provided to access the plateform.

How do I return the object after use?

Before removing, please note the date and hour your receive the cargo.
Unscrew or cut the plastic collar to remove.
Use the prepaid labeled envelope: you will find it attached near the case with the cargo. Put the case with the filled return form in the envelope. If there is no label on the envelope, please contact us and we will send you one by email.

Follow then the Fedex return instructions: you can ask for a collection by Fedex or drop it in a Fedex agency or contact us to book a collection.



Phone: Ghislain Baudichaud at +33 7 85 20 42 71 

Feel free to contact us for any questions


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